Overview
These Terms and Conditions (“Terms”) govern your access to and use of the website, mobile application, or other online services (collectively, the “Services”) provided by Synergy Home Furnishings® Recliner (“we,” “our,” or “us”).
Please read these Terms carefully before using our Services. By accessing or using any part of our Services, you agree to become bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access or use any of the Services.
Modifications
We reserve the right to modify these Terms at our discretion. Updated versions of the Terms will be posted on our website and are effective immediately. Please check this page periodically for any changes. Your continued use of the Services after any changes constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using the Services.
Eligibility and Registration
You must be at least 18 years old to access or use our Services. If you wish to register for an account with us, you must provide truthful, accurate and up-to-date information about yourself. You are responsible for maintaining the confidentiality of your login credentials and agree not to share your credentials with any third party. You are fully responsible for all activities that occur under your account. We reserve the right to suspend or terminate accounts that provide inaccurate or incomplete information.
Products and Pricing
Prices and availability of products displayed on our website are subject to change without notice. Products may be discontinued or sold out at any time. Special offers are valid for a limited time and while supplies last. Any price matching must be requested at time of purchase. We reserve the right to determine whether a competitor’s price is eligible for matching.
Product descriptions are provided to the best of our knowledge and belief but do not constitute any form of warranty. Minor discrepancies may arise between product images and actual products due to differences in photography lighting, display settings, and other factors. Please refer to actual products for accurate details, features, specifications, and colors.
Taxes and fees (if applicable) are additional to the listed or advertised price. You are responsible for paying all applicable federal, state, local, VAT, GST, PST, HST, and other taxes associated with your order.
Shipping and handling fees apply to all orders and are additional to the price of the products, unless otherwise noted. Shipping fees will be clearly listed during checkout.
Placing Orders
We welcome orders through our website, mobile app, phone, mail, and at our store locations. All orders are subject to product availability and our acceptance. When ordering through our website or app:
- Your order represents an offer to us to purchase a product which we may accept or reject.
- Acknowledgement of receipt of your order does not constitute our acceptance of your order.
- We reserve the right to require additional verification or information before accepting any order.
- Only valid orders that have been confirmed by us will be processed for fulfillment.
- If we cannot fulfill your order for any reason, we will notify you and provide options to modify or cancel your order.
Payment
All purchases are subject to payment authorization by the applicable payment provider. If charges are declined or reversed, we reserve the right to cancel your order. You are responsible for resolving any issues with declined or reversed charges directly with your payment provider.
We accept major credit cards, debit cards, PayPal, and other methods displayed during checkout. You represent that you are authorized to use the payment method you provide and that any payment information you provide is truthful and accurate.
Delivery
We will make reasonable efforts to fulfill your order in a timely manner, but cannot guarantee a specific delivery date or time. Delivery dates provided are estimates only based on average delivery times.
Shipping methods are selected during checkout. You will be notified of any delays or shipping changes. We are not liable for any delays caused by shipping carriers or events outside of our control.
Risk of loss transfers to you upon our shipment of products to the carrier. You are responsible for filing claims with the carrier for damaged, lost or undelivered shipments.
Delivery errors must be reported to us within 7 days of receipt. Please save all packaging materials in case a return or exchange is required.
Pickup orders must be claimed within 7 days. We are not obligated to store items beyond that time and reserve the right to return unclaimed products to inventory.
Refused orders may be subject to shipping and restocking fees. We are not obligated to re-send orders after they are refused, canceled, or returned undeliverable by you.
Returns and Exchanges
Returns and exchanges may be made in accordance with our Return Policy. Please see our Return Policy for terms, conditions, and processing fees that apply to all returns and exchanges. We reserve the right to refuse returns of any merchandise that does not meet the Return Policy requirements.
Refunds will be credited back to your original payment method. Please allow 5-7 business days for refunds to be processed. We are not responsible for delays in receiving refunds, as refund timing depends on your payment provider.
Gift returns will be refunded to the purchaser. Gifts are non-transferrable.
Warranty and Limitation of Liability
We stand behind our products and services. Product warranties will be provided at time of purchase. Please refer to warranties for terms, conditions and limitations. Manufacturers often limit or exclude liability for incidental or consequential damages, so these limitations also apply to your use under our Terms.
Defective products may be eligible for repair, replacement or refund under the applicable warranty. Please contact us promptly if you experience any issues so we can make things right.
Disclaimer of other warranties. EXCEPT FOR WARRANTIES PROVIDED BY LAW OR STATED EXPRESSLY HEREIN, THE SERVICES ARE PROVIDED ON AN “AS-IS” BASIS WITHOUT ADDITIONAL WARRANTIES OF ANY KIND. WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
Limitations of liability. OUR LIABILITY TO YOU OR ANY THIRD PARTIES IN ANY CIRCUMSTANCE IS LIMITED TO THE GREATER OF $100 OR THE AMOUNT YOU PAID US FOR THE PRODUCTS OR SERVICES THAT ARE DIRECT SUBJECT OF THE CLAIM. IN NO EVENT WILL WE BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS OR INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES, ARISING OUT OF THE USE OR INABILITY TO USE THE SERVICES OR ANY DATA SUPPLIED THEREWITH OR ANY OTHER BREACH, EVEN IF FORESEEABLE AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
User Content
You are solely responsible for any content, materials or information (“User Content”) that you upload, post, email, transmit, store or otherwise make available on our Services. You grant us a non-exclusive, royalty-free, perpetual and irrevocable license to use, copy, modify, transmit, display, and distribute your User Content for any purpose.
You represent and warrant that: (i) you own or have sufficient rights to the User Content to grant the foregoing license, (ii) the User Content does not violate any copyright, trademark, trade secret or other intellectual property rights of third parties, and (iii) that you will indemnify, defend and hold us harmless from any claims arising from the User Content.
We reserve the right (but have no obligation) to monitor, block, remove or restrict access to any User Content for any reason, including User Content that we believe violates these Terms or is otherwise harmful to our Services.
Copyright and Trademark
Our website content, products, services, and branding are protected by copyright, trademark, patent, and other intellectual property laws. You must abide by all copyright notices, trademark rules, and other restrictions contained therein.
You are granted a limited, non-sublicensable license to access and use our Services and content solely for your personal, non-commercial use. Any commercial distribution, publishing or exploitation of our Services and content is strictly prohibited unless expressly authorized in writing. Requests for permission should be directed to [email protected].
Indemnification
You agree to defend, indemnify and hold us and our officers, directors, employees and agents harmless from any third-party claims, liabilities, damages, costs and expenses, including reasonable attorneys’ fees, arising from: (i) your access to or use of our Services or breach of these Terms; (ii) any User Content you provide; or (iii) your violation of any law or rights of another. We reserve the right to assume control of the defense of any such claim. You agree to cooperate and provide reasonable assistance in defending such claims.
Termination
We reserve the right to suspend, disable or terminate your access to our Services at any time for any reason without notice or liability. Upon suspension, disablement or termination, your right to use the Services will immediately cease and we reserve the right to remove and discard any information and content that you may have on file with us without any retention period. All provisions that survive termination, including limitations of liability, ownership of content, indemnity and applicable law, shall continue in effect.
Governing Law
These Terms and your use of our Services will be governed by the laws of the State of California without regard to conflict of laws principles. All disputes with respect to these Terms or Services must be brought and heard in the state or federal courts located in San Francisco County, California. You consent to personal jurisdiction and venue in these courts and waive any right to claim that they are an inconvenient forum.
Contact Us
If you have any questions about these Terms, please contact us at:
Synergy Home Furnishings® Recliner
123 Main St
Anytown, CA 12345
[email protected]
